Claim Procedures

To file a claim for services rendered at the Student Health Center, please report to the Student Insurance Office.

Documents

Mail to the address below all medical and hospital bills along with the patient’s name and insured student’s name, address, Social Security number and name of the University under which the student is insured. A Company claim form is not required for filing a claim.

Time frame

File claim within 30 days of Injury or first treatment for a sickness. Bills should be received by the Company within 90 days of service. Bills submitted after one year will not be considered for payment except in the absence of legal capacity.

On the UA Campus you may address questions to:

Student Health Insurance Office
323 Student Health Center
Phone: (205) 348-4086
Fax: (205) 348-9571
E-mail: insurance@cchs.ua.edu

Direct all Claims or Enrollment Inquiries to:

United Healthcare Student Resources
PO Box 809025
Dallas, TX  75380-9025
1-800-767-0700
This plan is underwritten by:
United Healthcare Student Resources

E-Mail: customerservice@uhcsr.com or claims@uhcsr.com
Website: www.uhcsr.com