Insurance Information

The Student Health Center recommends that all students be covered by a health insurance plan while attending the University of Alabama to help defray the costs of their healthcare. Students are not required to be covered by insurance to be seen at the Student Health Center. Students have options when it comes to insurance and billing.

  • Private/Parent sponsored insurance plans
  • University Sponsored Health Insurance

Flexible Spending Cards

The Student Health Center and Pharmacy now accept flexible spending cards. The Student Health Center can only accept flexible spending cards for medical visit copays at the time of service. The Pharmacy accepts flexible spending cards for prescriptions and over-the-counter medications (if you have a prescription for the OTC item) at the time of service.

Private/Parent Sponsored Insurance Plans

At each visit, students should present their health insurance card to the receptionist in order to determine if we participate with your carrier, and if we will be able to submit claims directly to your carrier. If we do not receive the student’s insurance card the day of the visit, then we must receive it within 48 hours. If the insurance card is not received within 48 hours, all charges will be billed to the student account. When faxing insurance cards, we will need the following information: the front and back cover, primary card holder’s name, primary card holder’s date of birth, student’s name and student’s CWID.

The Student Health Center accepts most major health insurance plans and will bill your health insurance carrier for covered charges. Please check with your carrier to determine if SHC is a participating provider with your health insurance plan and any co-pays required will be billed to your student account. If your insurance carrier requires a referral to be seen at a facility that is not your Primary Care Provider, you must get the referral before being seen at the Student Health Center.

If we cannot submit claims directly to your insurance carrier, all charges will be billed to your student account and will be your responsibility. We will be glad to provide you with a detailed listing of your fees, so you may file a claim with your carrier personally.

There are separate charges for services with SHC providers, including but not limited to X-rays, laboratory fees, office visits, orthopedic appliances and prescriptions filled at our pharmacy that may not be covered by your insurance carrier. The balance of billed charges that were not covered by your insurance carrier will be billed to your student account. You will be responsible for paying them at Student Receivables. Please see the Pharmacy Insurance page for a list of accepted insurance carriers that the pharmacy will submit claims to.

Important Information for Tricare patients

As of October 1, 2013, Tricare no longer allows the Student Health Center or any of our physicians to be a Primary Care Manager (PCM). This is due to the fact that we are not located within 40 miles of a military base. If you are enrolled as Tricare Prime, you must have a referral from your PCM each time you visit the Student Health Center. If you are enrolled as Tricare Standard, you do not need a referral and you can be seen by any of our providers.